Housing Associations, Managing Agents & Communal Cleaning

Ellemby provides reliable, fully managed communal cleaning services designed for Housing Associations, Local Authorities, ALMOs, managing agents, and private residential developments.

Specialist Cleaning for Social Housing, Estates & Luxury Apartment Blocks

Your Commercial Cleaning Company

From social housing estates to high‑end apartment buildings, we understand the different standards, expectations, and sensitivities required in each environment — because this has been our core work for over 20 years.

Why Housing Providers & Managing Agents Choose Ellemby

Public‑Sector & Residential Specialists

We support a wide range of communal environments including:

  • General needs housing blocks
  • Sheltered and supported housing schemes
  • High‑rise and low‑rise estates
  • Temporary accommodation
  • Hostels and supported living
  • Private residential developments
  • Luxury apartment buildings
  • Mixed‑tenure estates

Mobilisation Experts

Your Commercial Cleaning Company

We can mobilise contracts quickly and smoothly, including TUPE transitions where required, without disruption to residents or services.

Compliance‑Led

All work is delivered in line with:

  • Health & Safety legislation
  • COSHH regulations
  • Risk assessments & method statements (RAMS)
  • Safeguarding awareness
  • Lone working procedures

Resident & Client‑Focused Service

Communal cleaning is highly visible and directly impacts resident satisfaction. Our teams work respectfully in people’s homes and shared spaces, maintaining professionalism at all times — whether in social housing or premium developments.

Environmentally Friendly

Your Commercial Cleaning Company

Internal Communal Areas

  • Entrance halls & lobbies
  • Stairwells & landings
  • Corridors & walkways
  • Lifts & lift doors
  • Bin stores
  • Laundry rooms
  • Internal windows & glazing
  • High‑touch point sanitisation

    External Areas

    • Canopies & entrance surrounds
    • Walkways and access areas
    • External handrails
    • Car park litter picking
    • Fly‑tipping clearance

    Specialist Services

    • Deep cleans
    • Void property cleans
    • Biohazard & needle clearance
    • Graffiti removal
    • Mould treatment
    • Pest‑related cleaning

    Service Delivery Model

    Your Commercial Cleaning Company

    We offer flexible delivery tailored to each client and property type:

    Static Estate Operatives — Dedicated cleaners assigned to specific sites for consistency and familiarity with residents.

    Mobile Teams — Rapid response crews for dispersed locations and additional works.

    Supervisory Structure — Regular inspections, audits, and performance monitoring.

    Digital Reporting — Photo evidence, checklists, and issue reporting.

    Quality Assurance & Accountability

    • Scheduled inspections
    • KPI monitoring
    • Resident feedback processes
    • Client review meetings
    • Continuous improvement plans

    We pride ourselves on transparency, reliability, and proactive communication.

    Social Value & Community Commitment

    We actively support:

    • Local employment opportunities
    • Training and development
    • Apprenticeships where possible
    • Environmentally responsible cleaning practices

    Environmentally Friendly

    Your Commercial Cleaning Company

    Rapid Response Capability

    We understand that residential environments sometimes require urgent support. Our teams can respond to:

    • Emergency cleans
    • Flood or fire aftermath
    • Public health incidents
    • Unexpected service failures

    Your Reliable Partner for Communal Cleaning

    Whether you manage social housing, private residential blocks, or luxury developments, Ellemby delivers dependable results with a resident‑first approach.

    Request a Proposal or Site Visit

    To discuss your requirements or arrange a site assessment, contact our team today.

    We welcome opportunities to support Housing Associations, managing agents, and residential property managers seeking a contractor that truly understands communal environments.

      We didn’t realise quite how dirty our windows had got until Ellemby had cleaned them and we received compliments on the building. They also jet washed the paving slabs at the front of the building which made a huge difference to the exterior. They were extremely professional with great communication throughout. I would fully recommend Ellemby to anyone looking for a supplier with a quality finish and great customer service.

      TRAINING ADMIN MANAGER

      The Company was forthcoming with cost effective suggestions for alternative cleaning solutions that met and exceeded my business requirements.

      Ellemby Ltd has held our Building Cleaning Contract since April 2006 to the present date. They have provided the Building Cleaning Contract with excellent support in the area of management, supervision, reliability, honesty, efficiency and meeting the cleaning standards outlined in the contract. We can confidently recommend Ellemby Ltd as a solid and reliable supplier, and experts in their field.

      I asked Ellemby to give me a quote for jetwashing my driveway & patio and was a bit dubious about how it would clean up as I had used another company in the past who I wasn’t impressed with. Ellemby kindly offered to do a test on one of my paving slabs which I was happy with and asked them to clean it all. I have to say I am delighted with the outcome and the patio looks brand new. Absolutely no hesitation in recommending this company to anyone.

      MRS CLANCY

      Amazing results, as always. This is another outstanding piece of work, and the quality, attention to detail, and professionalism really show throughout.

      Please pass on my sincere thanks and compliments to the entire team. Everyone involved should be proud of what they’ve achieved. Their hard work, expertise, and commitment are clearly reflected in the final result, and it’s genuinely appreciated. Thank you all for another excellent job!

      I have used Ellemby Ltd for almost 15 years now and would not hesitate to recommend them to anyone. Both the cleaning & window cleaning service have always been to a high standard.

      Mrs West

      I would like to thank you very much for providing a thoroughly reliable and trouble-free cleaning service since your teams started coming to clean here in January 2003. It has been especially important to me to have a cleaning service with integrity as I have had to rely on your cleaners working to their own initiative on their own in the house. I can say that I have never had a moment’s cause for concern in any matters of reliability and honesty, furthermore your cleaners have always done a really thorough job.

      MR W. PARKER

      I can confirm that that we have used Ellembys Window Cleaning services for a number of years and have always found that they are reliable. They have always taken feedback on board positively and strive to work in partnership with the Council to achieve the best outcome.They are very responsive and efficient and have always met the standards of the cleaning contract. I would be happy to recommend them for any future contracts.

      I have used Ellemby since they started and had no problem in recommending their excellent window cleaning and commercial cleaning service. I would hate to have to use anyone else.

      MRS GAYE RASENBERG

      I have always found the Company to be reliable and efficient in their business dealings and in their cleaning services. The staff the Company uses I have always found to be polite, friendly and helpful. During the time I have used Ellemby Ltd I have found that they are flexible in their approach to meet my requirements as a customer, some of which have been at very short notice.

      I would like to take the opportunity to thank the team for an excellent service. I have used Ellemby for the past 5 years and have been extremely happy with their service. It’s a seamless process and I haven’t ever met with any of the team but have always found the windows exceptionally clean and no complaints from neighbours (which is always good when you live in a flat)! Since Ellemby allowed clients to pay online rather than via cheque it’s been an even easier relationship. I can’t fault them! We are due to move out of the area and I will be sorry to lose such a great service.

      MRS HARRIS

      Absolutely no hesitation in recommending Ellemby Ltd.

      MRS WOLSTENHOLME

      Slough Borough Housing Service have been using Ellemby Ltd for both window cleaning and general cleaning work for the past three years. I have always found Ellemby Ltd to be very professional in their work and very responsive to our requests.

      FACILITIES & BUSINESS SUPPORT MANAGER

      I was looking for a window cleaning company who could undertake high rise window cleaning for a block of apartments. I was concerned they would not be able to reach the 4th storey and to be able to clean to a high standard at that height. Ellemby cleaned the windows using a pole cleaning system and I have to say I am very impressed with the results and will be using them regularly.

      MR RAO

      This is just to thank you for the very thorough job you did spring cleaning our house. Your staff were very courteous and hard working. I would certainly have no hesitation in recommending your company.

      A. MITCHELL

      Outstanding job! Many thanks to the staff who really worked very hard from start to finish.

      MR STEVENS

      I have circulated Ellemby’s details as a recommended vendor on the Hertfordshire Association of Business Manager professionals and amongst other ESC Business Managers. I must say that we have been very impressed at the high standard of clean during the sessions under our contract over this past year. Really could not fault the service received.

      Kirsten Beaven, Business Manager at DESC