Training
Staff are trained and experienced to effectively undertake their work assignments and responsibilities. The company generally recruits employees capable of meeting the skill, experience and educational requirements for the work to be undertaken.
Management and supervisors are responsible for ensuring that employees are allocated specific tasks for which they are suitably qualified and experienced and for recommending the training needs of others. All staff have a responsibility for identifying their own training needs. The directors are responsible for ensuring that staff are trained in accordance with approved needs.
Management are trained to NVQ level in accordance with The British Window Cleaning Academy.
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